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IntelliCom Market Dashboards provide executive analysis of the ongoing transformation of the business communications and collaboration space to software and cloud-based delivery and value. IntelliCom Market Dashboards track the positioning and progress of providers in adapting their value propositions, business models, technologies, and solution packaging for sustainable market success. Key deliverables of this analysis include:
Comprehensive quarterly analysis of the market performance of leading business communication and collaboration providers in the combined premise and cloud space. In addition to core voice platforms, devices, and associated revenues, the dashboard analysis delivers full unit and revenue views of major communication applications residing on these infrastructures including Call Control, Voice Messaging, Unified Messaging, Contact Center, and UC user clients. An integrated premise and cloud market summary further extends this analysis by combining the quarterly results of traditional premise-based solutions with comparable metrics measuring the net new activity of leading hosted voice and UCaaS providers.
Strategic assessments of which UC and Collaboration providers are best positioned for success in this rapidly-evolving market, tracks their progress in adapting their business models over time, and determines who is leading the charge based on a detailed scorecard of key solution and business strategy drivers. These assessments, which can be delivered as both written reports and interactive briefing sessions, address a number of key parameters including: